Consortium of Compensation of Insurances.

INSUREDS

Attention to the Insured Service (SAA)

Regulations. Characteristics and procedures

Regulations for the attention to the insured service

Access to the complete text in pdf format. PDF File. Will open up in another window

Generally applicable norms:

Royal Decree 303/2004, of 20th February, which approves the regulation of the commissions for the defence of the customer in financial services. PDF File. Will open up in another window

Order ECO/734/2004, of 11th March, regulating the departments and services of customer attention and the customer defence in financial entities. PDF File. Will open up in another window